White Paper

The Great Potential Debate – One Page Summary

By CUNA Councils

posted 10.07.2019 (HR & OD)

This is a one page summary of the full white paper.

Employees’ combination of attributes, from hard skill sets to attitudes and outlooks to motivations and passion for their work, are invaluable but largely intangible. As a result, when—and how—should a credit union hire or promote an employee based on their individual potential, rather than their current hard skills?

Recruiting and retaining talented employees with the potential to fuel performance is an ongoing challenge for credit unions. Yet hiring employees solely based on their potential, rather than their current skills, can be tricky in a fast-paced environment where meeting members’ needs must come first. The “great performance debate” focuses on whether potential or skills matters more in finding, nurturing, and retaining talented employees.

This white paper explores how credit unions are responding to their need for selecting employees by:

  • Weighing the role of skills and potential,
  • Changing workplace practices to nurture employees’ potential for growth,
  • Considering individuals’ alignment with organizational values, and
  • Updating performance evaluation practices to provide ongoing feedback that encourages employees to achieve their potential.
This resource is only available to members. Please login to download or explore member benefits and join today

 

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