White Paper

Inspiring Strategic Thinking: How HR and OD Lead a Forward-Thinking Credit Union

By Karen Bankston

posted 08.08.2018 (HR & OD)

HR and organizational leaders are in a prime position to advocate for, and facilitate, the development of strategic thinking as a core competency among their fellow executives, and at the mid-management and staff levels. Member service and back-office staff can also apply strategic thinking in looking for ways to improve processes and procedures in line with the credit union’s top priorities. Within their own department, and in partnership with other business units, HR executives guide the human capital strategy to keep pace with, and anticipate, needed staffing and emerging skill sets and competencies.

This white paper explores:

  • the growing importance of strategic thinking from all functional areas of the credit union, and
  • HR and organizational development’s role in supporting the advancement and application of strategic thinking through:

o formal training,
o mentoring and modeling programs, and
o compensation, reward, and recognition programs.

This resource is only available to members. Please login to download or explore member benefits and join today

 

Cross-Council White Papers

Discipline Title Author Date  
 
HR & OD
 

The Great Potential Debate

CUNA Councils 10.07.2019 
 
HR & OD
 

The Great Potential Debate – One Page Summary

CUNA Councils 10.07.2019 
 
CEO
 

Performance Through Purpose: Leading a Purpose-Driven Organization

CUNA Councils 09.10.2019 
 
CEO
 

Performance Through Purpose: Leading a Purpose-Driven Organization – One Page Summary

CUNA Councils 09.10.2019 
 
TECH
 

The Human Firewall: How Your People Protect Your Systems and Data

CUNA Councils 09.09.2019 
 
TECH
 

The Human Firewall: How Your People Protect Your Systems and Data – One Page Summary

CUNA Councils 09.09.2019 
 
LENDING
 

Lending Leadership – Sparking a Passion for Credit Union Lending

CUNA Councils 09.06.2019 
 
LENDING
 

Lending Leadership – Sparking a Passion for Credit Union Lending – One Page Summary

CUNA Councils 09.06.2019 
 
M & BD
 

Talent Wars: The Competition for Skilled Digital Marketers

CUNA Councils 09.05.2019 
 
M & BD
 

Talent Wars: The Competition for Skilled Digital Marketers – One Page Summary

CUNA Councils 09.05.2019 
 
O & ME
 

Process Automation: A Framework

CUNA Councils 09.04.2019 
 
O & ME
 

Process Automation: A Framework – One Page Summary

CUNA Councils 09.04.2019 
 
LENDING
 

Navigating the Rising Rate Environment - One Page Summary

CUNA Councils 07.18.2019 
 
LENDING
 

Navigating the Rising Rate Environment

CUNA Councils 07.18.2019 
 
CEO
 

The Evolution of Organizational Growth - One Page Summary

CUNA Councils 07.17.2019 
 
CEO
 

The Evolution of Organizational Growth

CUNA Councils 07.17.2019 
 
HR & OD
 

The Diversity Advantage: Credit Unions as Champions of Inclusive Leadership

CUNA Councils 07.16.2019 
 
HR & OD
 

The Diversity Advantage: Credit Unions as Champions of Inclusive Leadership - One Page Summary

CUNA Councils 07.16.2019 
 
FINANCE
 

Focus on Product Profitability: Analysis and Execution in the Race for Real Growth

Karen Bankston 07.11.2019 
 
FINANCE
 

Focus on Product Profitability: Analysis and Execution in the Race for Real Growth – One Page Summary

Karen Bankston 07.11.2019 
 
O & ME
 

Operations & ME Leadership – Who Owns Digital Banking? – One Page Summary

Beth Stetenfeld 07.08.2019 
 
O & ME
 

Operations & ME Leadership – Who Owns Digital Banking?

Beth Stetenfeld 07.08.2019 
 
TECH
 

Technology Leadership – Who Owns Digital Banking?

Beth Stetenfeld 07.08.2019 
 
TECH
 

Technology Leadership – Who Owns Digital Banking? – One Page Summary

Beth Stetenfeld 07.08.2019 
 
M & BD
 

Marketing & BD Leadership – Leveraging Data Analytics & Business Intelligence – One Page Summary

Beth Stetenfeld 06.13.2019 
 
M & BD
 

Marketing & BD Leadership – Leveraging Data Analytics & Business Intelligence

Beth Stetenfeld 06.13.2019 
 
LENDING
 

Lending Leadership – Leveraging Data Analytics & Business Intelligence

Beth Stetenfeld 06.13.2019 
 
LENDING
 

Lending Leadership – Leveraging Data Analytics & Business Intelligence – One Page Summary

Beth Stetenfeld 06.13.2019 
 
HR & OD
 

HR Leadership – Developing Initiatives: Project Management Strategies

Tracy Scott 06.06.2019 
 
O & ME
 

Operations & ME Leadership – Developing Initiatives: Project Management Strategies

Tracy Scott 06.06.2019 
 
HR & OD
 

HR Leadership – Developing Initiatives: Project Management Strategies – One Page Summary

Tracy Scott 06.06.2019 
 
O & ME
 

Operations & ME Leadership – Developing Initiatives: Project Management Strategies – One Page Summary

Tracy Scott 06.06.2019 
 
M & BD
 

5 Stars or Bust: Digital Reputation Management

Nancy Mann Jackson 05.15.2019 
 
M & BD
 

5 Stars or Bust: Digital Reputation Management – One Page Summary

Nancy Mann Jackson 05.15.2019 
 
FINANCE
 

Merging for Growth: Reducing Complexity to the Process – One Page Summary

Craig Guillot 05.14.2019 
 
FINANCE
 

Merging for Growth: Reducing Complexity to the Process

Craig Guillot 05.09.2019 
 
CEO
 

Why Leaders Fail

Beth Stetenfeld 05.09.2019 
 
CEO
 

Why Leaders Fail – One Page Summary

Beth Stetenfeld 05.09.2019 
 
FINANCE
 

Spotlight on Liquidity Management: Addressing Risks in a Rising Rate Environment

Karen Bankston 12.12.2018 
 
HR & OD
 

Creating an Employee Value Proposition

Beth Stetenfeld 12.11.2018 
 
TECH
 

Third-Party Management: An Evolving Framework for Technology Vendor Relationships

Karen Bankston 11.28.2018 
 
M & BD
 

Digital Metrics: Strategies and Tactics for Measuring Channel Effectiveness

Nancy Mann Jackson 11.26.2018 
 
M & BD
 

Digital Metrics: Strategies and Tactics - One Page Summary

Nancy Mann Jackson 11.26.2018 
 
CEO
 

Practical Paranoia: Handling Disruption from a Position of Strength and Flexibility

Beth Stetenfeld 11.09.2018 
 
LENDING
 

The Military Lending Act: Putting Compliance into Practice

Beth Stetenfeld 11.01.2018 
 
O & ME
 

Agility: Facing Constant Change

Beth Stetenfeld 10.24.2018 
 
HR & OD
 

Starting Strong: Onboarding and New Hire Strategies

Karen Bankston 10.22.2018 
 
TECH
 

Effective Change Management

Beth Stetenfeld 10.17.2018 
 
CEO
 

Safeguarding Members’ Trust: The CEO’s Role in Cybersecurity and Social Engineering

Karen Bankston 10.08.2018 
 
M & BD
 

Building Your Credit Union’s Brand Experience Playbook

W.B. King 09.20.2018