What Information We Collect and How We Use It
We collect certain personal, business, education, geographic and demographic Information such as name, address, phone, email addresses, identification numbers, call report, survey data. We also collect additional information, most often provided directly by you. We also collect certain information relating to your visits to our websites. When you visit a website, you disclose certain information, such as your Internet Protocol (IP) address, the type of browser and operating system used to access our website, the time of your visit and the pages you visit and the information you request. CUNA’s website, like many other sites, records this basic information about visits to our website. We use Information to promote, provide and confirm purchase of products and services, both from CUNA and its partners/vendors, and to improve on the quality of products and services provided. We use the information to educate ourselves on our members to best address member needs and desires, to track and measure web usage, to improve our websites and web-based services, and to efficiently communicate with you. Information we collect is not sold to third parties but may be disclosed when it facilitates the offering, provision or administration of products and services, or when it is required by legal process. We may share Information with CUNA affiliates, such as credit union leagues, vendors, exhibitors or sponsors.
How We Collect Information
Information we collect is most often voluntarily provided by you, for example by your creation of an account, registration for events or purchase of products/services, but is sometimes obtained from public or third-party sources, or in some instances through the use of "cookies." A cookie is a small text file that allows the storage of such information. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. Cookies are important and necessary part of providing personalized services to our users. Our service uses the following tracking methods: Local log files from our server and Google Analytics. You can opt out of Google Analytics without affecting how you visit our website. For more information on opting out of Google Analytics tracking, visit this Google page. We do not currently support the capability to respond to web browser “do not track” signals.
How We Protect Information
How You Can Access Your Information
If at any time you have questions regarding, or are in any way uncomfortable with the collection or use of your Information, we urge you to contact us directly by sending an email to Hello@cuna.coop by calling 1 800 356-9655 so that we may answer your questions or otherwise address your concern. Additionally, you may request information about our disclosures of certain categories of personal data to third parties for direct marketing purposes. Such requests must be submitted to us at one of the following addresses: firstname.lastname@example.org.
How Long We Keep Personal Information
We will maintain personal information about you for as long as necessary in connection with both our and your legal rights and obligations for the purposes for which it was collected, to defend or advance legal claims, or otherwise required by applicable legal requirements.
What are Your Privacy Rights
You may be entitled to request that we disclose to you personal information we have collected about you, the categories of sources from which we collected the information, the purposes of collecting the information, the categories of third parties with whom we have shared the information, and the categories of personal information that we have shared with third parties for a business purpose. In some instances, you may have the right to receive the information about you in a portable and readily usable format. Subject to certain conditions, you may be entitled to request that we delete personal information about you. Before providing any information or deleting information, we must be able to verify your identity. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law. We currently do not sell personal information to third parties. We may share personal information about you with our vendors and partners and as permitted by law. You may unsubscribe at any time by clicking the unsubscribe link or by unsubscribing in your account settings. If you would like to appoint an authorized agent to make a request on your behalf, and that agent is not already authorized to access your account, we require you to verify your identity with us directly before we provide any requested information to your approved agent. We do not discriminate against you if you choose to exercise these rights.