School Event

CUNA World-Class Service Leadership School

05.15.2018 - 05.17.2018 (o & me)

May 15-17, 2018 Denver

First-class learning, world-class service

CUNA World-Class Service Leadership SchoolLearning the best service strategies is far easier when you experience them at CUNA World-Class Service Leadership School. While staying at the Ritz-Carlton in Denver for this event, you'll experience the service model of a world-renowned hotel and learn how it operates from behind the scenes.

The two-and-a-half-day schedule has two full days of learning with credit union speaker and author of “Unleash Your Greatness,” Rick Olson, who commits himself to bringing simple solutions to complex problems. His presentations incorporate humor and audience participation in important service topics to help you learn while creating and testing your own service strategy.

The remaining half day will be spent learning the ins and outs of the Ritz-Carlton's service standards and strategies as well as how to apply them to your credit union. You'll return home with the tools you need to lead service at your credit union.

Who Should Attend?

This school is beneficial for credit union operations staff, including VP, senior management and branch managers.

This event is produced by the CUNA Center for Professional Development and endorsed by the CUNA Operations & Member Experience Council.

 


More Information  Register

 

May

Cross Council Event Schedule

Date Discipline Title Type Tuition  
 
05.01.2018
TECH
O & ME
M & BD
LENDING
HR & OD
CFO
CEO
 

Speak Softly and Carry a Big Lawyer - Emerging legal risks in the credit union space

ROUNDTABLEFree for Council members 
 
05.08.2018 07.17.2018
CFO
 

CUNA Fundamentals of Investment Management eSchool

ESCHOOL$1,095 ($1,295 after 04/07/2018) Council members get 10% offRegister
More Info
 
05.10.2018
HR & OD
 

Leader as Coach

ROUNDTABLEFree for Council members 
 
05.14.2018
M & BD
O & ME
LENDING
CFO
CEO
 

Risk Based Lending: Part 2 – Three Credit Union Perspectives

ROUNDTABLEFree for Council members 
 
05.15.2018 06.06.2018
CFO
 

CUNA Credit Union Finance eSchool

ESCHOOL$1,095 ($1,295 after 04/15/2018) Council members get 10% offRegister
More Info
 
05.15.2018
TECH
 

The Technology Council Oscars: Great Ideas from the Excellence Awards

ROUNDTABLEFree for Council members 
 
05.15.2018 05.17.2018
O & ME
 

CUNA World-Class Service Leadership School

SCHOOL$1,595 ($1,795 after 03/15/2018) Council members get 10% offRegister
More Info
 
05.17.2018
M & BD
 

The Alchemy of Increasing Member Share of Wallet

ROUNDTABLEFree for Council members 
 
05.20.2018 05.23.2018
CFO
 

2018 CUNA CFO Council Conference

CONFERENCESee Conference Page for RatesMore Info
 
05.30.2018 05.31.2018
TECH
O & ME
 

2018 CUNA Technology Council CIO / Operations & Member Experience Council COO Forum

FORUMCUNA Members - FREE | Non-CUNA Members - $1,195Register
More Info