Operations & Member Experience Council Executive Committee

CUNA Councils is run by credit union professionals, for credit union professionals. 

Many credit union leaders volunteer their time for the Councils.  All Council members are encouraged to serve on committees, and run for the Executive Committees.

2017-2018 Operations & Member Experience Council Executive Committee in Phoenix, AZ

Heather Lally – Chair VP Operations Alliant Credit Union Chicago, IL hlally@alliantcreditunion.com

Education

• BA Business Administration-DePaul University
• MBA - Benedictine University
• Certified Black Belt Six Sigma-Motorola University
• Gallup Strengths Coach

Professional Activities

• CUNA Tech Conference Committee 2010-11

Honors, Awards, and Major Accomplishments

• CU Times Trailblazer Award - 2013

Buddy Bennett – Vice Chair VP Operations   Cyprus Federal Credit Union West Jordan, UT bbennett@cypruscu.com

Education

• Salt Lake Community College – Associates Degree
• Western CUNA Management School
• University of Utah - Currently studying

Professional Activities

• CUNA HRTD Membership Committee

Honors, Awards, and Major Accomplishments

• Elected CUNA School Class Officer

Judy Kinney – 2nd Vice Chair SVP Branch Delivery & Ops LGE Community Credit Union Marietta, GA jkinney@lgeccu.org

Education

• AABA, American Intercontinental University

Professional Activities

• Member, CUNA OpSS Council
• Member, CUNA OpSS Membership Committee
• Member, CUNA Marketing & Business Development Council, 2005
• Georgia Credit Union League – Regulatory Committee, 2006-2007
• Georgia Credit Union League – Greater Atlanta Chapter, Board of Directors
• CUES – MNA ServiStar Sales & Service Institute, 2009

Linda Fedrick Chief Operating Officer Scott Credit Union Edwardsville, IL Linda.Fedrick@scu.org

Education

• BS - Finance - Southern Illinois University - Edwardsville
• BS - Accounting - Southern Illinois University - Edwardsville
• CUCE
• BSA Certified
• NPS Certified

Professional Activities

• St. Louis Chapter of Credit Unions - Chairperson

Tammy Fleiger VP Operations STCU Liberty Lake, WA tammyf@stcu.org

Education

• MBA - Western Governors University
• BS - Computer Information Systems - Eastern Washington University

Professional Activities

• Member, CUNA OpSS Council
• Member, NWCUA Operational Relevance 2025 Task Force (2016)

Adam Kearns VP Business Development  Ohio Credit Union League Columbus, OH AKearns@ohiocul.org

Jennifer Kimmell VP Member Services TruWest Credit Union Tempe, AZ jmkimmell@truwest.org

Education

• MBA, currently pursuing – University of Phoenix
• BS Business Management – University of Phoenix
• Western CUNA Management School

Professional Activities

• CUNA OME Sponsorship Committee
• CUNA OME Membership Committee
• Junior Achievement of Arizona Ladies Day to Play Committee Member

Julie Linch SVP Retail Delivery Directions Credit Union Sylvania, OH JLinch@directionscu.org

Education

• BS degree in Public Administration and Economics – University of Toledo
• AAB degree – Retail Management and Marketing
• Certified Credit Union Executive designation (CCUE)

Professional Activities

• Advisory Committee – CSCU Card Services for Credit Unions
• Advisory Committee – job placement for disabled young adults, Lucas County
• Citizens Review Committee – community block grant funding, City of Toledo

Bill Thomas VP Member Operations United Nations Federal Credit Union Long Island City, NY bthomas@unfcu.com

Education

• MBA- University of Wisconsin-Oshkosh
• BA, Communications- University of Alabama
• Project Management Professional Certification, PMI- 2009

Professional Activities

• CUNA Operations Sales & Service Council Membership & Member Resources Committees

Updated 4/2018