Operations & Member Experience Council Executive Committee

CUNA Councils is run by credit union professionals, for credit union professionals. 

Many credit union leaders volunteer their time for the Councils.  All Council members are encouraged to serve on committees, and run for the Executive Committees.

2018-2019 Operations & Member Experience Council Executive Committee in San Francisco, CA

2018-19 OME EC

Heather Lally

Heather Lally-Voigt – Chair

VP Operations
Alliant Credit Union
Chicago, IL
hlally@alliantcreditunion.com

Education

  • BA Business Administration-DePaul University
  • MBA - Benedictine University
  • Certified Black Belt Six Sigma-Motorola University
  • Gallup Strengths Coach

Professional Activities

  • CUNA Tech Conference Committee 2010-11

Honors, Awards, and Major Accomplishments

  • CU Times Trailblazer Award - 2013
Buddy Bennett

Buddy Bennett – Vice Chair

VP Operations  
Cyprus Federal Credit Union
West Jordan, UT
Buddy.Bennett@cypruscu.com

Education

  • Salt Lake Community College – Associates Degree
  • Western CUNA Management School
  • University of Utah - Currently studying

Professional Activities

  • CUNA HRTD Membership Committee

Honors, Awards, and Major Accomplishments

  • Elected CUNA School Class Officer
Judy Kinney

Judy Kinney – 2nd Vice Chair

SVP Branch Delivery & Ops
LGE Community Credit Union
Marietta, GA
jkinney@lgeccu.org

Education

  • AABA, American Intercontinental University

Professional Activities

  • Member, CUNA OpSS Council
  • Member, CUNA OpSS Membership Committee
  • Member, CUNA Marketing & Business Development Council, 2005
  • Georgia Credit Union League – Regulatory Committee, 2006-2007
  • Georgia Credit Union League – Greater Atlanta Chapter, Board of Directors
  • CUES – MNA ServiStar Sales & Service Institute, 2009
Linda Fedrick

Linda Fedrick

Chief Operating Officer
Scott Credit Union
Edwardsville, IL
Linda.Fedrick@scu.org

Education

  • BS - Finance - Southern Illinois University - Edwardsville
  • BS - Accounting - Southern Illinois University - Edwardsville
  • CUCE
  • BSA Certified
  • NPS Certified

Professional Activities

  • St. Louis Chapter of Credit Unions - Chairperson
Tammy Fleiger

Tammy Fleiger

VP Operations
STCU
Liberty Lake, WA
tammyf@stcu.org

Education

  • MBA - Western Governors University
  • BS - Computer Information Systems - Eastern Washington University

Professional Activities

  • Member, CUNA OpSS Council
  • Member, NWCUA Operational Relevance 2025 Task Force (2016)
Jason Ford

Jason Ford

Chief Operating Officer
Harvester Financial Credit Union
Indianapolis, IN
jason@harvesterfcu.org

Education

  • BS - Business Administration - Indiana Wesleyan University
  • CUNA Management School - CCUE

Professional Activities

  • Leadership Education & Development (LEAD) Inc - Board of Directors
  • CUNA OME - Membership Committee
  • Indiana Credit Union League - Awards Committee

Honors, Awards, and Major Accomplishments

  • 2016 Indiana Credit Union League Emerging Leadership award
  • Vice-president of CUNA Management School Class of 2013
Jennifer Kimmell

Jennifer Kimmell

VP Member Services
TruWest Credit Union
Scottsdale, AZ
jmkimmell@truwest.org

Education

  • MBA, currently pursuing – University of Phoenix
  • BS Business Management – University of Phoenix
  • Western CUNA Management School

Professional Activities

  • CUNA OME Sponsorship Committee
  • CUNA OME Membership Committee
  • Junior Achievement of Arizona Ladies Day to Play Committee Member
Julie Linch

Julie Linch

SVP Retail Delivery
Directions Credit Union
Toledo, OH
JLinch@directionscu.org

Education

  • BS degree in Public Administration and Economics – University of Toledo
  • AAB degree – Retail Management and Marketing
  • Certified Credit Union Executive designation (CCUE)

Professional Activities

  • Advisory Committee – CSCU Card Services for Credit Unions
  • Advisory Committee – job placement for disabled young adults, Lucas County
  • Citizens Review Committee – community block grant funding, City of Toledo
Maggie Robarts

Maggie Robarts

VP of Operations (Lending, Sales/Service, Marketing)
Tampa Bay Federal Credit Union
Tampa, FL
mrobarts@tampabayfederal.com

Education

  • Bachelor of Science in Business, University of Phoenix
  • CUNA Management School - CCUE
  • Certified facilitator of The Member Advantage (Integrity Solutions)

Professional Activities

  • CUNA OME Council Executive Committee
  • CUNA OME Council- Membership Committee 2nd Vice Chair
  • Ethics Committee - University of Phoenix

Honors, Awards, and Major Accomplishments

  • Graduated with Honors obtaining my BS

Jason Rogers

Jason Rogers

SVP Member Service
Mountain America Credit Union
West Jordan, UT
jarogers@macu.com

Education

  • BS – Accounting – Weber State University
  • Master of Professional Accountancy – Weber State University
  • Certified Public Accountant

Professional Activities

  • CUNA OME COO Exchange / Forum Committee
  • CUNA OME Sponsorship Committee

Honors, Awards, and Major Accomplishments

  • Utah Business Forty Under 40 Recipient


Updated 1/2019