Operations & Member Experience Council Executive Committee
CUNA Councils is run by credit union professionals, for credit union professionals.
Many credit union leaders volunteer their time for the Councils. All Council members are encouraged to serve on committees, and run for the Executive Committees.
2018-2019 Operations & Member Experience Council Executive Committee in San Francisco, CA
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Heather Lally-Voigt – ChairVP Operations |
Education
- BA Business Administration-DePaul University
- MBA - Benedictine University
- Certified Black Belt Six Sigma-Motorola University
- Gallup Strengths Coach
Professional Activities
- CUNA Tech Conference Committee 2010-11
Honors, Awards, and Major Accomplishments
- CU Times Trailblazer Award - 2013
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Buddy Bennett – Vice ChairVP Operations |
Education
- Salt Lake Community College – Associates Degree
- Western CUNA Management School
- University of Utah - Currently studying
Professional Activities
- CUNA HRTD Membership Committee
Honors, Awards, and Major Accomplishments
- Elected CUNA School Class Officer
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Judy Kinney – 2nd Vice ChairSVP Branch Delivery & Ops |
Education
- AABA, American Intercontinental University
Professional Activities
- Member, CUNA OpSS Council
- Member, CUNA OpSS Membership Committee
- Member, CUNA Marketing & Business Development Council, 2005
- Georgia Credit Union League – Regulatory Committee, 2006-2007
- Georgia Credit Union League – Greater Atlanta Chapter, Board of Directors
- CUES – MNA ServiStar Sales & Service Institute, 2009
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Linda FedrickChief Operating Officer |
Education
- BS - Finance - Southern Illinois University - Edwardsville
- BS - Accounting - Southern Illinois University - Edwardsville
- CUCE
- BSA Certified
- NPS Certified
Professional Activities
- St. Louis Chapter of Credit Unions - Chairperson
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Tammy FleigerVP Operations |
Education
- MBA - Western Governors University
- BS - Computer Information Systems - Eastern Washington University
Professional Activities
- Member, CUNA OpSS Council
- Member, NWCUA Operational Relevance 2025 Task Force (2016)
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Jason FordChief Operating Officer |
Education
- BS - Business Administration - Indiana Wesleyan University
- CUNA Management School - CCUE
Professional Activities
- Leadership Education & Development (LEAD) Inc - Board of Directors
- CUNA OME - Membership Committee
- Indiana Credit Union League - Awards Committee
Honors, Awards, and Major Accomplishments
- 2016 Indiana Credit Union League Emerging Leadership award
- Vice-president of CUNA Management School Class of 2013
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Jennifer KimmellVP Member Services |
Education
- MBA, currently pursuing – University of Phoenix
- BS Business Management – University of Phoenix
- Western CUNA Management School
Professional Activities
- CUNA OME Sponsorship Committee
- CUNA OME Membership Committee
- Junior Achievement of Arizona Ladies Day to Play Committee Member
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Julie LinchSVP Retail Delivery |
Education
- BS degree in Public Administration and Economics – University of Toledo
- AAB degree – Retail Management and Marketing
- Certified Credit Union Executive designation (CCUE)
Professional Activities
- Advisory Committee – CSCU Card Services for Credit Unions
- Advisory Committee – job placement for disabled young adults, Lucas County
- Citizens Review Committee – community block grant funding, City of Toledo
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Maggie RobartsVP of Operations (Lending, Sales/Service, Marketing) |
Education
- Bachelor of Science in Business, University of Phoenix
- CUNA Management School - CCUE
- Certified facilitator of The Member Advantage (Integrity Solutions)
Professional Activities
- CUNA OME Council Executive Committee
- CUNA OME Council- Membership Committee 2nd Vice Chair
- Ethics Committee - University of Phoenix
Honors, Awards, and Major Accomplishments
- Graduated with Honors obtaining my BS
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Jason RogersSVP Member Service |
Education
- BS – Accounting – Weber State University
- Master of Professional Accountancy – Weber State University
- Certified Public Accountant
Professional Activities
- CUNA OME COO Exchange / Forum Committee
- CUNA OME Sponsorship Committee
Honors, Awards, and Major Accomplishments
- Utah Business Forty Under 40 Recipient
Updated 1/2019