Operations & Member Experience Council Executive Committee
CUNA Councils is run by credit union professionals, for credit union professionals.
Many credit union leaders volunteer their time for the Councils. All Council members are encouraged to serve on committees, and run for the Executive Committees.
2019-2020 Operations & Member Experience Council Executive Committee in Chicago, IL
 |
Buddy Bennett – ChairCOO |
Education
- Salt Lake Community College – Associates Degree
- Western CUNA Management School
- University of Utah - Currently studying
Professional Activities
- CUNA HRTD Membership Committee
Honors, Awards, and Major Accomplishments
- Elected CUNA School Class Officer
 |
Tammy Fleiger – Vice ChairVP Operations |
Education
- MBA - Western Governors University
- BS - Computer Information Systems - Eastern Washington University
Professional Activities
- Member, CUNA OpSS Council
- Member, NWCUA Operational Relevance 2025 Task Force (2016)
|
|
Jason Rogers – 2nd Vice ChairSVP Member Service |
Education
- BS – Accounting – Weber State University
- Master of Professional Accountancy – Weber State University
- Certified Public Accountant
Professional Activities
- CUNA OME COO Exchange / Forum Committee
- CUNA OME Sponsorship Committee
Honors, Awards, and Major Accomplishments
- Utah Business Forty Under 40 Recipient
|
|
Wendie EllisDirector Payment Services |
Education
- MBA - Western Governors University
- BS - Business Management / Finance, Summa Cum Laude Colorado Technical University
- Western CUNA Management School, High Honors
Professional Activities
- CUNA Ops&ME Member Resources Committee - Member
- Spokane Chapter of Credit Unions - President
- Spokane International Credit Union Day Committee - Member
- NWCUA Strategic Market Share Task Force - Previous Member
Honors, Awards, and Major Accomplishments
- 2018 CUNA Ops&ME Professional of the Year
- 2018 Volunteers of America Community Partner Award (International Credit Union Day)
- 2018 Recipient of Spokane Mayoral Coin for Community Involvement
- WCMS Class Vice President & Golf Tournament Vice Chair, Event Chair Class of 2015
 |
Jason FordChief Operating Officer |
Education
- BS - Business Administration - Indiana Wesleyan University
- CUNA Management School - CCUE
Professional Activities
- Leadership Education & Development (LEAD) Inc - Board of Directors
- CUNA OME - Membership Committee
- Indiana Credit Union League - Awards Committee
Honors, Awards, and Major Accomplishments
- 2016 Indiana Credit Union League Emerging Leadership award
- Vice-president of CUNA Management School Class of 2013
 |
Jennifer KimmellVP Member Services |
Education
- MBA, currently pursuing – University of Phoenix
- BS Business Management – University of Phoenix
- Western CUNA Management School
Professional Activities
- CUNA OME Sponsorship Committee
- CUNA OME Membership Committee
- Junior Achievement of Arizona Ladies Day to Play Committee Member
 |
Judy KinneySVP Branch Delivery & Ops |
Education
- AABA, American Intercontinental University
Professional Activities
- Member, CUNA OpSS Council
- Member, CUNA OpSS Membership Committee
- Member, CUNA Marketing & Business Development Council, 2005
- Georgia Credit Union League – Regulatory Committee, 2006-2007
- Georgia Credit Union League – Greater Atlanta Chapter, Board of Directors
- CUES – MNA ServiStar Sales & Service Institute, 2009
 |
Heather Lally-VoigtVP Operations |
Education
- BA Business Administration-DePaul University
- MBA - Benedictine University
- Certified Black Belt Six Sigma-Motorola University
- Gallup Strengths Coach
Professional Activities
- CUNA Tech Conference Committee 2010-11
Honors, Awards, and Major Accomplishments
- CU Times Trailblazer Award - 2013
 |
Julie LinchSVP Retail Delivery |
Education
- BS degree in Public Administration and Economics – University of Toledo
- AAB degree – Retail Management and Marketing
- Certified Credit Union Executive designation (CCUE)
Professional Activities
- Advisory Committee – CSCU Card Services for Credit Unions
- Advisory Committee – job placement for disabled young adults, Lucas County
- Citizens Review Committee – community block grant funding, City of Toledo
 |
Laura McFaddenConsultant, Credit Union Operations |
Education
- Regis University – Bachelor of Science Business Administration with an Emphasis in Management – Graduated Cum Laude
- Western CUNA Management School
- The National Foundation Development Educator School - CUDE
- Integrity Solutions – Certified Coaching Trainer
- Credit Union National Association – Certified Bank Secrecy Act Compliance Specialist
- Credit Union National Association – Certified Sales Strategies Leadership Facilitator
Professional Activities
- Past Chair Rocky Mountain Chapter of Credit Unions 2003 - 2017
- Past Secretary of Rocky Mountain CUES Council 2009 - 2017
- CUNA OME Council Executive Committee
Honors, Awards, and Major Accomplishments
- Women of Distinction Nominee for Banking/Finance April 2016
- Girl Scouts of Colorado Outstanding Volunteer of the Year Award 2005 and Honor Pin Award 2007
- CUES Rising 100 Award November 2006
 |
Maggie RobartsVP of Operations (Lending, Sales/Service, Marketing) |
Education
- Bachelor of Science in Business, University of Phoenix
- CUNA Management School - CCUE
- Certified facilitator of The Member Advantage (Integrity Solutions)
Professional Activities
- CUNA OME Council Executive Committee
- CUNA OME Council- Membership Committee 2nd Vice Chair
- Ethics Committee - University of Phoenix
Honors, Awards, and Major Accomplishments
- Graduated with Honors obtaining my BS
Updated 9/2019
CUNA Councils
P.O. Box 431
Madison, WI 53701-0431
Phone: (800) 356-9655
